By purchasing from our website, you acknowledge and agree to the terms outlined in this Return, Exchange & Refund Policy, which applies exclusively to orders placed within Kuwait.

Eligibility

Returns are accepted within 14 days of receiving your order, applicable only within Kuwait. Items must be unused, in original condition, and include all tags and packaging.

Return Process

To initiate a return, please contact our Customer Service Team.
Customers are responsible for covering return shipping costs.

Refunds

Refunds will be issued to the original payment method within 1–7 business days after the returned item is received and approved.
Please note that shipping fees are non-refundable, and any additional shipping costs related to canceled or returned orders will be deducted from the refund amount.

Exchanges

To request an exchange, please reach out to our Customer Service Team.
Pre-ordered and gifted items are eligible for exchange only and are not refundable.
Exchanges are available exclusively within Kuwait.

Policy Updates

Babyology reserves the right to modify or update this policy at any time.
Changes will be posted on this page and become effective immediately upon publication.